|
Uptohost T.O.S.!
POLICY AND SERVICE GUIDELINES
Uptohost provides web hosting to many
clients, and we have a responsibility to protect each client and to
provide the best services available. The following guidelines were
designed to ensure these obligations are met.
FURTHERMORE, these Policies, Guidelines, and Disclaimer are intended for all domains residing on Uptohost serve
Content:
All services provided by uptohost may be used for lawful purposes only.
Transmission, storage, or presentation of any information, data or
material in violation of any United States Federal, State or City law
is prohibited. This includes, but is not limited to: copyrighted
material, material we judge to be threatening or obscene, or material
protected by trade secret and other statute. The subscriber agrees to
indemnify and hold harmless uptohost from any claims resulting from the
use of the service which damages the subscriber or any other party.
Pornography and sex-related merchandising is
prohibited on all uptohost servers. This includes sites that may infer
sexual content, or links to adult content elsewhere. uptohost will be
the sole arbiter in determining violations of this provision.
Also prohibited are sites that promote any illegal activity or present
content that may be damaging to uptohost servers or any other server on
the internet. Links to such materials are also prohibited.
Examples of unacceptable content or links:
1. Pirated software
2. Hacker programs or archives
3. Warez sites
4. Any Site that consumes more than 10% of system resources
Uptohost will be the sole arbiter as to what constitutes a violation of this provision.
Traffic Usage
All account plans come with a predetermined amount of traffic
allowance. We monitor all accounts and bill $3.00 for each gig of
traffic exceeded. This amount is not prorated, this meaning that 1 mb -
1 gig will be treated and billed as the same.
Commercial Advertising - Email:
Spamming, or the sending of unsolicited email, from an uptohost server
or using an email address or domain that is maintained on an uptohost
machine as reference is STRICTLY prohibited. uptohost will be the sole
arbiter as to what constitutes a violation of this provision.
Background Running Programs
We may allow programs to run continually in the background. These are
considered on a case-by-case basis and an extra charge will be incurred
based on system resources used and operational maintenance needed.
IRC / eggdrops
We currently do not allow IRC or IRC bots to be operated on our servers.
Server Abuse:
Any attempt to undermine or cause harm to a server, or customer, of uptohost is strictly prohibited.
Refusal of Service:
We reserve the right to refuse, cancel, or suspend service at our sole discretion.
All Sub-Networks, distributive hosting sites and dedicated servers of
uptohost must adhere to the above policies.
BILLING:
Recurring Billing:
All credit cards are billed automatically monthly. It is the clients
responsibility to ensure that they have sufficient credit to cover this
transaction. In the event that there is insufficient credit, as a
courtesy we will send an email notification at which point we will need
to be provided with another credit card within 24 hours. If we do not
receive a response within 24 hours the account will be deactivated and
any accounts under that account plan.
Account Deactivations:
Any account deactivated due to non-payment will be deactivated and we
require a reactivation fee of $50.00 to be paid prior to reactivating
the account.
30 Day Money Back Guarantee/Refunds:
Regular Hosting Clients - Should you become unsatisfied with our
services within the first 30 days of your account activation, uptohost
will refund your hosting fee.
Cancellation Refunds:
We DO NOT refund partial monthly fees to accounts canceling after their
30 day initial account activation period. Therefore only prepaid full
monthly fees existing on account will be refunded.
**Please note: Domain Name Registration fees WILL NOT be refunded.**
REFUSAL OF SERVICE:
We reserve the right to refuse, cancel, or suspend service at our sole discretion.
LIMITATION OF LIABILITY:
uptohost shall not be responsible for any claimed damages, including
incidental and consequential damages, which may arise from uptohost
servers going off-line or being unavailable for any reason whatsoever.
Furthermore, uptohost shall not be responsible for any claimed damages,
including incidental or consequential damages, resulting from the
corruption or deletion of any web site from one of uptohost servers.
All damages shall be limited to the immediate termination of service.
Violations of these Acceptable Uses Policies should be referred to
abuse@uptohost.com
All complaints will be investigated promptly.
Failure to follow any term or condition will be grounds for immediate
account deactivation.
DISCLAIMER:
uptohost cannot be held liable for system downtime, crashes, or data
loss. We cannot be held liable for any predicted estimate of profits in
which a client would have gained if their site was functioning. Certain
services provided by uptohost are resold. Thus, certain equipment,
routing, software, and programming used by uptohost are not directly
owned or written by uptohost. Moreover, uptohost holds no
responsibility for the use of our clients accounts. If any terms or
conditions are failed to be followed, the account in question will be
automatically deactivated. We reserve the right to remove any account
without advanced notice for any reason without restitution as uptohost
sees fit.
ACCOUNT ACTIVATION:
By activating your account with uptohost, you agree to the above
policies and disclaimer. Upon requesting an account activation, you are
required to accept these policies, guidelines, and disclaimer and a
copy of your acceptance is forwarded along with your activation request
to be maintained within your account information.
NOTICE: If you sign up for
an account and do not follow our terms. No refunds will be given. We
will however let you know by email or phone before any action is taken
and you will have a chance to solve the matter.
FURTHERMORE, uptohost retains the right to
change any or all of the above Policies, Guidelines, and Disclaimer
without notification. We also retain the right to increase any pricing,
and make changes to our account plans without notification.
NOTICE
**If your account is found to contain illegal activity, Illegal MP3
Files, Pirated software, hacker programs, Warez programs, or any other
illegal files, your account will be terminated immediately without
notice and a $55.00 Cancellation fee will apply. ** Also the proper
(and your local) authorities will be notified of your actions.
30 Day Money Back!
It's simple really, if for any reason you are not happy with our
service during the first 30 days after your signup, we will return your
money in full.
Risk Free Hosting!
|